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Cookie Policy

Crowberry Education Sdn Bhd · Last Updated: 12 May 2025

This policy explains what cookies are, which cookies this website uses, why we use them, and how you can manage your preferences. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that a website stores on your device (computer, tablet, or phone) when you visit. They are widely used to make websites work as expected, to remember your preferences, and — with your consent — to gather information about how visitors use a site.

Cookies do not typically identify you personally. They recognise your browser or device. Where cookies process data that could identify you, they are covered by our Privacy Policy as well as this one.

2. Types of Cookies We Use

We group cookies into three categories:

Essential

Essential Cookies

These cookies are necessary for the website to function. They cannot be switched off, as the site would not work properly without them. They do not track browsing behaviour across other sites.

Name Purpose Duration Provider
cb_consent Stores your cookie consent choice so the banner does not reappear on every visit 12 months Crowberry (first party)
cb_session Maintains basic session state for enquiry form functionality Session (deleted when browser closes) Crowberry (first party)
Analytics

Analytics Cookies

These cookies help us understand how visitors interact with our website — which pages are visited, how long visitors stay, and where they come from. The information is aggregated and does not identify individual visitors. We only set these cookies if you have consented.

We use Google Analytics (GA4) for this purpose. Google may process analytics data on servers outside Malaysia; their processing is governed by Google's own privacy terms.

Name Purpose Duration Provider
_ga Distinguishes unique visitors for traffic measurement 2 years Google Analytics
_ga_[ID] Maintains session state for GA4 measurement 2 years Google Analytics
_gid Distinguishes visitors across a 24-hour window 24 hours Google Analytics
Marketing

Marketing Cookies

These cookies help us measure the effectiveness of our outreach and, where applicable, show relevant information to people who have visited our site before. We only set these cookies if you have consented.

Name Purpose Duration Provider
_fbp Meta (Facebook) Pixel — measures visits and enquiry form completions for outreach measurement 3 months Meta
_uet* Microsoft Advertising (Bing Ads) — measures outreach effectiveness from Bing sources 13 months Microsoft

3. Managing Your Cookie Preferences

When you first visit our website, a cookie consent notice is shown. You may accept all cookies, or accept essential cookies only. You may change your choice at any time by clearing your browser's cookies for this site and revisiting — the consent notice will reappear.

You can also manage cookies directly through your browser settings. Most browsers allow you to view, block, or delete cookies. The links below provide guidance for common browsers:

Please note that blocking all cookies may affect how some parts of our website function, including the contact form.

4. Third-Party Cookies

Some cookies on our site are set by third-party services (Google, Meta, Microsoft) as described in the table above. These third parties have their own cookie and privacy policies which govern how they use data collected via those cookies. We recommend reviewing them:

Our website may also embed a Google Maps frame for our venue location. Google may set cookies in connection with this embed, even if analytics consent has not been given. This is standard behaviour for the Maps embed service.

5. Do Not Track

Some browsers offer a "Do Not Track" signal. There is currently no agreed standard for how websites should respond to this signal. Our analytics and marketing cookies are only set with your explicit consent via our cookie banner, regardless of any Do Not Track setting.

6. Changes to This Policy

We may update this Cookie Policy when we add or change the cookies we use, or to reflect changes in applicable regulations. The date at the top of this page shows when it was last revised. Continued use of our website after any update indicates your acceptance of the revised policy.

7. Contact

If you have questions about how we use cookies:

Crowberry Education Sdn Bhd
41 Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia
Email: [email protected]
Phone: +60 3 5635 4928